All our bodies come with a full two-year warranty valid throughout Europe (unless stated otherwise). Every customer can be sure to get after-sales support during the warranty period and when it is over.
The warranty of our products covers any defects or malfunctions that might appear during the two-year period starting from invoice date. Carlsen Baltic will supply replacement components, arrange service directly or through our partners, or cover labour and material expenses free of charge during this period. The warranty does not cover equipment which has been damaged due to an accident, misuse, abuse, fire, flood, natural disasters, or other contingencies beyond the control of Carlsen Baltic.
More information
We supply spare parts for all bodies manufactured by us. We have most of the components in stock and are ready to send them within a few days. Please let us know body number and part number in the Spare Parts Catalog. If the part is not included in the catalog, please provide an accurate description of the part (producer, model, etc.) and, preferably, high-quality photos.
Contact us to order spare parts:
tel.+370 37 407343, email: spares@carlsenbaltic.com (Jurgita)
Spare parts catalogue
Carlsen’s bodies require only basic maintenance: mainly cleaning, lubricating, and taking care of refrigerant level.
Maintenance checklist
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Service Request form
We strive to ensure the best after-sales to our customers and provide periodic and on demand maintenance and repair services.
A non-exhaustive list of services provided by our mobile team:
Mandatory refrigerant leak-checks, including:
– Vehicle and leak check
– Visual inspection of freezer box
– Functional check (locks, handles, lighting, shelves/partitions)
– Lubrication of locks, rubber gaskets
– Leak check certificate (documentation)
Cooling system repair*:
– Compressor change
– Eutectic plate change
– Filter and other components’ change
– Repairs of system electrics
Other repair jobs:
– Interior lighting replacement
– Change to LED interior lighting for older or retrofit bodies with bulbs incl. material
– Replacement central locking control unit
– Locking and/or lightning system wiring check/replacement
– Replacement exterior thermometer
– Replacement door handles
– Glass-fiber works*
You contact us by filling following request form:
Mobile Service Request form or our Service Partners, see below ↓
Contact us if you have any other questions.
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* Cooling system repair may require custom spare parts (compressors, eutectic plates, etc.) and must be planned for in advance.
* Fiberglass work is limited to minor to moderate damage that can be done by a mobile crew without under-roof equipment.
We are happy to provide any help to our customers whenever they operate and for this reason we are building network of service partners in our sales markets. Please click below to find the nearest service partner of Carlsen…
Technical support in different countries
